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The Bidding Process: 
In reality a job is worth what someone is willing
to pay. Business icon Zig Ziglar said once that a deal is when both parties mutually benefit. This principle is the heart
and soul of our personal business philosophy.
If the job is underbid you will not want to continue with service, and if it is greatly
overbid your client will soon begin to shop around for someone else. Neither is the desired goal. Situations will vary, and
here are some other factors to think about.
If we were just starting out we might have a tendency to take whatever
we could get for a job just to build our client base. After we establish the base, then it’s OK to get picky about price.
Obviously, if you do not have a difficult time finding work then grab your top price.
If this is the case, bid
slightly higher than the price you truly desire. Then you have some room to negotiate back down if you need to. When we say
slightly higher we mean ask twelve bucks for a ten-dollar job, or forty-five dollars for a forty-dollar job.
In
our experience, going much higher than twenty percent seems too much. You may find with this strategy that some clients will
take your initial price. If this happens, then congratulations; you just got an account at a good price.
Another
consideration is to lower pricing if you service 50 percent or more of a strip mall, or if you have several jobs that are
very close together. Your travel time is shorter, and you may want to pass these savings on to your customers to build up
a clientele in a certain area of town.
Remember; there is always going to be some competition out there and, even
if they are not reputable, some customers will hire strictly on price.
Tempered
Glass
There's a lot of discussion these days about tempered glass. Tempered glass is glass that breaks into tiny pieces when
broken. It is found in almost every public place and new home because the glass will not shatter into larger sharp pieces.
Here is something to consider when cleaning tempered glass. Debris (stickers, plaster, and paint) is safely scraped
and removed by window washers every day. However, the process currently used to produce glass is flawed, and occasionally
tiny pieces of glass can become lodged into the larger sheet of glass.
The risk exists when this debris becomes
unclogged by using a scraper. It is recommended to have your customers sign a tempered glass waiver if they want you to us
a scraper. This situation is not always present in the finished product, but when it is the damage can be costly.
Be prepared for this with a tempered glass waiver!
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