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The Bidding
Process 
In reality a job is worth what
someone is willing to pay. Business icon Zig Ziglar said once that a deal is when both parties mutually benefit. This principle
is the heart and soul of our personal business philosophy. If the job is underbid you will not want to continue with service,
and if it is greatly overbid your client will soon begin to shop around for someone else. Neither is the desired goal. Situations
will vary, and here are some other factors to think about. If we were just starting out we might have a tendency to take whatever
we could get for a job just to build our client base. After we establish the base, then it’s OK to get picky about price.
Obviously, if you do not have a difficult time finding work then grab your top price. If this is the case, bid slightly higher
than the price you truly desire. Then you have some room to negotiate back down if you need to. When we say slightly higher
we mean ask twelve bucks for a ten-dollar job, or forty-five dollars for a forty-dollar job. In our experience, going much
higher than twenty percent seems too much. You may find with this strategy that some clients will take your initial price.
If this happens, then congratulations; you just got an account at a good price. Another consideration is to lower pricing
if you service 50 percent or more of a strip mall, or if you have several jobs that are very close together. Your travel time
is shorter, and you may want to pass these savings on to your customers to build up a clientele in a certain area of town.
Remember; there is always going to be some competition out there and, even if they are not reputable, some customers will
hire strictly on price.
Tempered
Glass
There's a lot of discussion these days about tempered glass. Tempered glass is glass that breaks into tiny pieces
when broken. It is found in almost every public place and new home because the glass will not shatter into larger sharp pieces.
Here is something to consider when cleaning tempered glass. Debris (stickers, plaster, and paint) is safely scraped and removed
by window washers every day. However, the process currently used to produce glass is flawed, and occasionally tiny pieces
of glass can become lodged into the larger sheet of glass. The risk exists when this debris becomes unclogged by using a scraper.
It is recommended to have your customers sign a tempered glass waiver if they want you to us a scraper. This situation is
not always present in the finished product, but when it is the damage can be costly. Be prepared for this with a tempered
glass waiver!
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